After Sales
- Oversee the ordering, stocking, and distribution of spare parts to meet customer and operational needs.
- Ensure the parts inventory is maintained at optimal levels to prevent shortages or overstock.
- Track parts usage and forecast future parts needs based on historical trends and sales forecasts.
- Administer the warranty program, including processing warranty claims, handling returns, and ensuring compliance with warranty policies.
- Ensure timely processing of warranty claims and repairs, coordinating with vendors and suppliers when necessary.
- Monitor warranty performance metrics and identify areas for improvement in the warranty process.
- Maintain relationships with parts suppliers and manufacturers, ensuring timely and cost-effective procurement.
- Negotiate contracts and terms with suppliers to obtain the best pricing and service levels for parts and warranty services.
- Ensure suppliers meet quality and delivery expectations, resolving any supply chain issues promptly.
Email your complete CV:
recruitment@armored-cars.com
hr.executive@armored-cars.com